Job description
- Brand new roles due to expansion
- Fantastic Brisbane CBD Office (and WFH opportunities)
- $60 - $65,000 p.a. + super + incentives
Our client is a global, publicly listed organisation driving considerable change in their industry. With a genuine passion for putting people first, we are actively recruiting for customer service professionals to join our outbound collections team.
As they continue to expand their contact centre, we are actively seeking service professionals with exceptional service and results focused on joining our existing, well-established team.
The role will see you making outbound calls to clients and occasional inbound calls to resolve outstanding debts with genuine empathy and care to receive payment or establish the best path to resolution. You will ensure all tasks, including administration, are in compliance with corporate, industry, and government processes and regulations.
The Centre operates between 9.00am and 7.00pm, Monday to Friday with no weekend work. After 4 weeks of induction training, you will work Monday to Friday, 11am to 7 pm, for the foreseeable future based out of impressive offices in the Brisbane CBD close to all transport options. There will be opportunities to work both in the office and from home after the 6 month probation period.
These roles are expected to commence on Monday, 23 September.
What is on offer:
- Permanent Full-Time roles
- An attractive base salary between $60 and $65,000 p.a. plus super
- The opportunity to earn extra monthly bonuses (avg $450/month with top performers earning $750 + / month)
- A truly supportive leadership team who live and breathe the company values and desire to deliver their best for you and your customers.
- A comprehensive 4-week induction period blending classroom and practical learning.
- A hybrid work option to work from home 2 days per week post-probation
- The opportunity to transfer your exceptional skills in retail, hospitality or sales to a new environment or to step up your Contact Centre career.
What you will bring to the role:
- A strong customer focus with excellent communication, negotiation and problem-solving skills
- The ability to work as part of a team who are genuinely invested in everyones success
- Excellent PC and Systems skills
- A commitment to achieving results with integrity and high levels of resilience and reliability
- The ability to work hours between 9am and 7pm Monday to Friday on an ongoing basis
How to apply
Click the apply link and attach an up-to-date resume.
You must be an Australian Citizen or Permanent resident with unlimited working rights to apply.
Please note successful applicants will undergo extensive pre-employment checks, including federal criminal history and financial regulations checks managed by our client and at no cost to you.
For more opportunities, visit www.tacticall.com.au or follow us on Facebook and LinkedIn.