Customer Service Officer (Housing)

• Chermside Location - Immediate Start for 6 months
• $40-45p/h + Super 
• Monday to Friday Business Hours 

Our client is a State Government Department seeking A03 Customer Service Officers to provide a broad range of face to face applicant, tenancy and property management services and advice to customers with complex support needs, advocates and other stakeholders.



The role will involve:

• Conducting customer interviews, referrals and assessments for support services and housing applications
• Tenancy & Property Management
• Complaint Resolution
• General Administration duties 
• Using a fleet vehicle to travel to locations and perform property inspections

The successful candidate will have:

• QLD full car licence 
• High level customer service experience (face to face and on phone)
• Proven resilience in difficult customer interactions
• Ability to work as part of a team and autonomously 
• High attention to detail
• Ability to manage workloads and priorities 
• Previous experience in a similar role or within property management is favourable
• Suits social work or Employment Consultant backgrounds

The role offers an hourly rate of $40-45p/hr + Super, working 36.25hrs/wk during normal business hours, Monday to Friday with an immediate start.



Apply now by clicking the link and attaching your up to date resume.



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