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Customer Care Coordinators | Service and Administration

Customer Care Coordinators | Service and Administration

Contract type: Temporary
Location: Queensland
Date: 2025-01-08
Salary: $37.95/hr + Super
Reference: 5174
Contact name: Tacticall Recruitment
Contact email: admin@tacticall.com.au

Job description

  • Brisbane North location (Geebung)
  • 12 month temporary assignment, Commence ASAP
  • Large stable employer

Our client is the leading global provider of digital and physical information management services with corporate offices all around the world. The company provides storage solutions for ever growing amounts of information with compliance and regulatory requirements in mind.


The Position:

The role will see you coordinating the customer onboarding and implementation of all new ALM Services to Iron Mountain from end to end. Owning and resolving customer enquiries and support requests through consistent and effective customer support, prompt response times and delivering high-quality outcomes. Acting as subject matter experts to assist in delivering outstanding customer solutions which drive growth.


To be successful in the role:

  • Previous experience working in high volume customer service
  • High level of accuracy and attention to detail
  • Excellent communication skills
  • Confidence and resilience when communicating over the phone
  • The ability to learn on the job and adapt to new systems quickly
  • Reliability
  • A flexible and adaptable attitude with high levels of self motivation and a commitment to achieving individual and team goals

Our client's culture:

Commitment to safety and security, people, environment and society. This includes a sustainability culture which aims to improve practices to create superior value for their customers. The leadership team is passionate about their people and are committed to your development. You should be committed to your customer and achieving the best for them and your colleagues.


What is on offer:

  • Working Monday to Friday between 8:00am and 5:00pm
  • Full Time, temporary roles available $37.95/hr +super
  • The opportunity to work for a global leader in their field
  • An immediate start after client interview and clearances
  • Fantastic team culture and incentives for top performers

How to Apply:

These roles commence immediately. Click Apply and attach an up to date resume today.


You must be a permanent resident or have unlimited working rights in Australia to apply for this position.


Due to the nature of this position a pre-employment criminal history is required.


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