Job description
- Full Time Temporary
- Student Enrolment Administration
- Vocational Education/Training Provider
Our client, a vocational education leader is seeking multiple Customer Experience Officers. As a Customer Experience Officer you will be key to the successful course application and enrolment eligibility processing. Supporting our clients peak period, these roles will be high volume administration processing with occasional student communication through outbound calls, emails and over webchat.
Key Responsibilities:
- Course application and eligibility administration
- Student enrolment processing and maintenance
- Outbound follow up calls and webchat with students
- General administrative support duties
- Student management systems database and maintenance
- Word processing, spreadsheets and data entry
When will I do it?
These roles are temporary positions available to commence 25 November with a duration through until 31 January 2025. You will work full-time hours 37.5hrs/wk during normal business hours Monday to Friday with some overtime required. Initial training is for 1-2 weeks (30-32hrs/wk). These positions will be based at South Bank and remunerated at $36.45/hr + Super.
You must be available every day of the assignment except during business closure which is the week between Christmas and New Year's. Outside of this, no leave will be considered during the peak business period. A compulsory criminal history check will be conducted for shortlisted candidates.
Applications from Work Holiday Visa holders will be accepted.
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